Terms & Conditions

Frequently asked questions

General Queries

The reservation is made through our Web site by entering all personal data including telephone number and e-mail and credit card data where required (for payment by credit card) with confirmation email.
As required by law, upon arrival of the stay you will have to show the Passport or Identity Card for citizens of the European Community in order to send the data to the Police Headquarters; in case of self check in, it will be sufficient to send a copy of the above by e-mail or other;
The customer must notify Petit Studio Florence of the total number of people who will occupy the apartment (based on the maximum occupancy) and only these people will have access to the apartment; Pets are not allowed; It is not allowed to carry out parties or parties of any kind inside the apartment.
Minimum age to book: 18 years old
A summary contract of the booking will be sent by e-mail to be countersigned before arrival.

It is possible to cancel for free up to 24 hours before the arrival date (check-in start time)

The payment of the reservation made including the Tourist Tax can be made either by Paypal (within the day before arrival) or by Bank Transfer (within 48 hours before the day of arrival);

If you want to  change the booking date,  it is possible on  subject to calendar availability with any daily price changes at your expense.